Get in touch

Contact us

We're a small team and we read every message. Whether you have a question, spotted something wrong, or want to report a safety concern — we're here.

Email

[email protected]

What to include in your message

  • Your Scout account email or display name
  • A brief description of your question or issue
  • Any relevant match or job request ID if it's about a specific transaction
  • Screenshots if you're reporting something suspicious

Response time

We aim to reply within 1–2 business days.

Safety concerns

If you've encountered something suspicious, let us know. We're a small team and cannot guarantee resolution of individual disputes, but your report helps us identify patterns and keep the platform safer for everyone.